When a plan limit is reached

When a fair use limit runs out, only that thing waits for the 1st: likers stop, comments carry on, email lookups wait. Nothing is charged per person.

Updated Oct 7, 2026

When a monthly allowance runs out, only that thing waits until the 1st of the next month. Comments keep being collected and qualified, and nothing is charged per person. There is no automatic overage, and nothing is deleted.

What each limit does

LimitWhen it is reached
Sources (2 on Free, 5 on Starter, 15 on Pro; a search counts as 2)You cannot add another source until you pause or remove one, or move to a bigger plan
Likers a month (fair use)Likers stop being collected until the 1st. Comments carry on
Verified work emails a month (fair use)New email lookups wait until the 1st. People keep arriving and waiting in To contact
Contact-lookup attempts and live discovery searchesThose lookups pause until your next billing cycle

How you find out

The app shows which limit ran out and when it resets, under Settings, then Plan. Your agent can ask for the same figures mid-conversation.

What still works

  • Everyone and every contact you already have
  • Comments collected from your sources, and the AI qualifying them against your ICP
  • Searching the company and signal database
  • Changing your sources, ICP and destinations

Getting more

Wait for the 1st. Likers and verified emails reset on the 1st of each month, and collection and lookups pick up again on their own.

Move to a bigger plan. Starter is $40 a month for 5 sources and Pro is $99 for 15, with unlimited seats and a higher fair use on likers and emails. The plans are on the plans and pricing page, and the monthly figures on the fair use page.

Talk to us. For more sources or a bigger team than Pro covers, we arrange a custom plan by hand, with its own limits. Book a call.

For what counts toward an allowance and what never does, see how plans and fair use work.

Common questions

Will I be charged automatically when I reach a limit?

Never. Signl has no automatic overage and nothing is charged per person. When the likers or verified email allowance runs out, only that thing waits until the 1st of the next month, and everything else carries on. You choose whether to wait for the reset or move to a bigger plan, which raises both along with the number of sources. Past Pro, a custom plan has its own limits.

Do I lose my data if I reach a limit?

No. The people and contacts you already have stay in your account, and so does everything they said. Your sources, their settings, your destinations and your ICP profile are all unaffected. Comments keep being collected and qualified, and people waiting for an email get one looked up after the 1st, when the allowance resets.

More in Plans and billing

Still stuck?

We answer support questions ourselves, usually the same day.

Email support