By creating a Signl account, connecting an AI agent to our MCP server, or otherwise using the service, you agree to these terms on behalf of yourself and (if applicable) the business you represent. If you don't agree, don't use Signl.
1. Who we are
Signl is a product of AKY X GROUP LTD (company number: 14137444), a company registered in England and Wales, registered office 128 City Road, London, England, EC1V 2NX ("Signl", "we", "us", "our"). These terms are a contract between AKY X GROUP LTD and you, or the business entity you represent ("you", "your").
2. What Signl is
Signl is a business-to-business data service that surfaces company-level signals (funding rounds, hiring activity, technology adoption) and, on request, provides verified decision-maker contact details sourced from third-party data providers. It is accessed via an MCP (Model Context Protocol) server for AI agents, a REST API, and a command-line client.
Signl is for business use only. It is not intended for, and must not be used by, consumers acting outside a trade, business, or profession.
3. Accounts
- You must provide accurate information when creating an account and keep your credentials (password, API keys, OAuth tokens) confidential.
- You're responsible for all activity under your account, including actions taken by an AI agent you've connected.
- We may suspend or terminate an account that breaches these terms, with notice where reasonably possible.
4. Plans, credits, and billing
- The launch package grants a fixed number of verified-contact credits, valid for a limited period from signup, as stated at signup and in-app.
- Paid plans (Growth and Unlimited) are billed monthly and include unlimited signal search plus a published monthly allowance of verified-contact credits and enrichment attempts. The current limits, and what happens when you reach them, are set out in our Fair Use Policy, which forms part of these terms.
- Payments and merchant of record. Purchases are processed by Polar Software Inc. ("Polar"), which acts as the merchant of record. Polar, not Signl, is the seller of record for the transaction: your purchase, invoice and any refund are contracted with Polar, and Polar is responsible for collecting and remitting any VAT or sales tax due. Your use of the service remains governed by these terms.
- Credits are consumed only when a contact is successfully verified. A search or a failed lookup never charges a credit, subject to the attempt limits in the Fair Use Policy.
- Prices are shown exclusive of VAT/sales tax unless stated otherwise; any tax due is calculated and added by Polar at checkout based on your location. Subscriptions renew automatically until cancelled; you can cancel anytime from the dashboard, effective at the end of the current billing period. We don't provide refunds for partial billing periods except where required by law.
- We may change our prices with reasonable advance notice; changes take effect from your next billing cycle.
5. Acceptable use
You agree not to:
- Share, sublicense, or resell your account access, or the underlying contact data as a standalone dataset or list;
- Automate use of the service in a way designed purely to exhaust rate or fair-use limits rather than for genuine prospecting;
- Use the service to build a competing data product;
- Use any contact data obtained through Signl in a way that breaches applicable data protection or anti-spam law (see Section 6);
- Attempt to reverse-engineer, scrape, or gain unauthorised access to the service or other users' data;
- Use the service for any unlawful, fraudulent, or harassing purpose.
Additional fair-use conditions specific to the Unlimited plan are set out in the Fair Use Policy.
6. Data protection and your responsibilities
Signl surfaces business contact details under our own legitimate-interest lawful basis, as explained in our Privacy Policy. Once you export or otherwise use that data, you become an independent data controller of it. You're responsible for your own lawful basis, notices, and opt-out handling when you contact those individuals, and for complying with UK GDPR, PECR, and any other applicable data protection or marketing law in how you use it.
7. Data accuracy
Signal and contact data is sourced from third-party providers and automated verification processes. We take reasonable steps to surface accurate, up-to-date information, but we do not guarantee accuracy, completeness, or that a verified email will remain deliverable or that a contact will remain at the company shown. Signl is a research and prospecting aid, not a guarantee of outcome.
8. Done-for-you services (GTM Studio)
Signal Sprint, Signal Engine, and any other managed/"done for you" service offered via GTM Studio are provided under a separate scope of work agreed with you individually, and are not governed by the credit or fair-use terms above except where that scope of work says so.
9. Intellectual property
We own all rights in the Signl platform, software, and our own compiled/aggregated database. We grant you a non-exclusive, non-transferable licence to use the service for your own business prospecting during your subscription. Verified contact records you've paid credits to unlock are yours to keep and use after your subscription ends, subject to Section 6.
10. Disclaimers and limitation of liability
The service is provided "as is". To the maximum extent permitted by law, we exclude all implied warranties, and our total liability to you arising out of or in connection with these terms is limited to the amount you paid us in the 12 months before the claim arose. Nothing in these terms limits liability for death, personal injury caused by negligence, fraud, or any other liability that cannot lawfully be excluded.
We are not liable for indirect or consequential losses, including lost profits or lost business opportunities arising from your use of contact data obtained through the service.
11. Termination
Either party may terminate a subscription per Section 4. We may suspend or terminate access immediately for a material breach of Sections 5 or 6, or where required by law.
12. Changes to these terms
We may update these terms from time to time. For material changes, we'll give at least 30 days' notice by email before they take effect; continued use after that point means you accept the updated terms.
13. Governing law
These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute, subject to any mandatory consumer-style protections that cannot be excluded where applicable.
Contact
AKY X GROUP LTD · 128 City Road, London, England, EC1V 2NX
vlad@akyx.digital